"I cannot overstate how pleased we were with the superb service we received from Jenny Purchase at Manors in selling our flat and from the back up of Hannah and the rest of the team. Honestly we have not had the best experience of estate agents in the UK but this was absolutely exceptional. At all stages Jenny kept us fully informed, we were never left wondering what was happening. She was honest even if the news was not what we hoped for, she was respectful of everyone even when things were very trying and kept her cool and found a way through. When there were problems, this was during lockdown, she went a lot further than the extra mile, offering to ferry documents for signature, being in touch with whoever was the roadblock at the time; if there was any problem she was onto it; she just put in so much work for us. Truthfully we could have wished for nothing more, we were delighted with her and only wish she could handle every house sale we ever do in future. Thank you Manors and Jenny, we wish you very well."
Oct 20 - Dr Holtom W2
"I'm a private landlord who was looking for a company that would look after my flat as if it is their own.I found this with Manors. Everyone on the team from Alex, Hannah on reception and Tamara in Property Management is friendly and professional. They’ve always found me the right tenant for my flat and managed the whole process efficiently and with care.Highly recommended."
Feb 20 - Ms Ross W1
"Kitija Kirilova has helped us very much with the process of moving into our new flat. She is an efficient, kind and service-minded professional. Having been at the new flat for almost a week now, and still thinking about how smoothly everything went, I would like to once more thank her for all her efforts. I would highly recommend Kitija and Manors. "
Feb 20 - Ms Ljungberg W1
"Seamless process and great support from a well coordinated team.Kitija Kirilova is particularly knowledgeable and tremendously helpful."
Dec 19 - Mr Buehler W1
"Renting with Manors is really easy and well organised, it removes a lot of stress from the process of renting in London. Thank you Gemma for being very helpful and responsive! I would definitely recommend this agency!"
Sept 19 - Mr Eloudghiri W1
"Ramona Stracuzzi was incredibly professional and efficient, and was able to immediately understand exactly what we were looking for. I have dealt with many agencies in the past, however her care and attention to detail was impeccable. With her help we found the perfect apartment. She made the whole experience easy from start to finish."
Aug 19 - Ms Shirazi W1
"Gemma provided great service from start to finish. From arranging last minute viewings to communicating and following through with my offer, she was very efficient and professional. Highly recommend and will definitely use for any future lettings."
June 19 - Ms Mclean W1
"Excellent experience with Manors and, in particular, Gemma Ingles, who I would recommend in a heartbeat. I had less than two weeks to find a new rental property after my previous arrangements fell through last minute and, within hours of my indicating interest in a flat, Gemma had arranged a viewing for me on that day. Gemma was all smiles when she met me, very professional and looked the part. She met me punctually at the property, showed me around and had the answers to all my questions. It sounds basic but you might be surprised at how many agent's don't! We had a quick chat about process and next steps and I was off. The very same evening, after working hours, Gemma assisted in locking-down an acceptance of my offer with the landlord. The very next day, the referencing and tenancy agreement processes both commenced and completed. It was a real whirlwind and I was amazed at how quickly and efficiently the process was handled. It really helped me out in such a stressful time. Special thanks to Kitija Kirilova for her help in the referencing and tenancy agreement processes as well; she was also a star. Last but not least, Gemma has a warm personality and great chat. Many thanks once again to Gemma, Kitija and the Manors team!"
May 19 - Mr Lau NW1
"Dealing with Gemma made our experience of finding a flat so much easier. Gemma was professional, friendly and enthusiastic. Gemma was the best person we had dealings with from any of the other agencies which made us only want to do business with her. She even answered email and texts well after office hours. Thank you so much Gemma."
Mar 19 - Miss Vartan, W1
"Highly efficient team. Professional. Most importantly - great communication. One major centrally locates office serving one area with one team over so many years. Ideal. Compare this to the big chains where a faceless service awaits..... Team Manors care. Thank you so much. Special thanks to Alex Hebditch as he leads the team at Manors. Excellent leadership, clarity, great teamwork and first class communication. We all want to work with good professionals so thanks Alex. Makes life so much easier. Much appreciated. "
Mar 19 - Mr Amoroso NW1